Returns accepted within 7 days of delivery for items significantly not as described. Contact us at hellosportystarvintage@gmail.com before sending anything back.
What we accept returns for
- The item received is significantly different from what was described in the listing
- The item has a flaw or defect that was not disclosed in the listing description or photos
- The wrong item was sent
- The item arrived damaged in transit
What we do not accept returns for
- Fit preference — vintage sizing is inherently variable. We provide measurements in most listings.
- Change of mind — all sales are final for preference-based decisions
- Items with disclosed flaws — if a flaw was described and photographed it was sold as-is
- Items that have been worn, washed, or altered after delivery
- Items returned without prior authorization
How to start a return
- Email hellosportystarvintage@gmail.com within 7 days of delivery
- Include your order number, the reason for the return, and photos of the issue
- We will respond within 24 hours with next steps
- If approved we’ll provide a return shipping address. Buyer pays return shipping unless the error was ours.
- Refunds are issued to your original payment method within 3–5 business days of receiving the item
Exchanges
Because all items are one-of-one, we cannot offer direct exchanges — there is no other size or color of the same piece. If a return is approved you’re welcome to use your refund toward a different item.
Damaged in transit
If your order arrived damaged, email us within 48 hours of delivery with your order number and photos. We’ll work with you to find the best resolution.